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Leadership Tools Monthly News, August 2013
August 27, 2013

Announcing New Free Tool...
Skip-Level Manager Review

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This newsletter provides leadership insights with original content on key leadership topics including:

Business Planning
Leadership Development
Sales Management
Customer Service
Team Building

Delivering leadership strategies with fresh ideas, results-focused tools and helpful resources.

Volume X - August, 2013 Issue
Table of Contents
  1. Site News
    • Important Reminders
      Want to support Us? Like/Tweet/Google +1 Us
  2. Lessons-in-Leadership
    • Skip-Level Manager Review
      Announcing New Free Tool!
  3. New Tools, Resources & Ideas
    • All New Leadership eCard Page
      eCards For Quick & Easy Recognition and More
  4. Reader Meter
    • Reader Feedback
Site News
Important Reminders

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Lessons In Leadership

Skip-Level Manager Review
Announcing New Free Tool...

"An ounce of performance is worth pounds of promises."
- Mae West

Introducing the skip-level manager review process...

Great leaders self-assess on a regular basis. They tend to be their own worst critic, which tends to push them to fine-tune their approach with employees and their overall decision making process.

Self-assessment, while critically important, does not take the place of honest and open feedback from a direct supervisor, or others in upper management positions. Great leaders welcome this sort of feedback and will thoughtfully consider all suggestions with an open mind.

Men and women in management, just like the people they lead, need honest and open feedback. All of us need to be continually learning and growing – further developing our leadership skill set. However, this becomes more difficult if a manager (1st level manager) does not receive quality feedback from his or her supervisor (2nd level manager).

Skip-Level Manager Review Forms

2nd level managers have a responsibility, a duty really – to take the time to inspect the overall effectiveness of their direct reports. They can do this most effectively through a skip-level manager review process.

Skip-level manager reviews are not so much about whether the team is meeting its core business goals - the process is more about how the team members perceive their manager, and whether or not they feel supported by their leader. For instance, do the manager's employees feel they are recognized and supported by their manager, and do they feel appreciated for the value they bring to the team?

As a 2nd level manager, you want to know that your manager(s) are taking care of their people – holding them accountable when necessary, but also making the effort to reward and recognize people for their accomplishments. A manager providing ongoing positive reinforcement is critical to sustained, long-term performance.

Another benefit of conducting skip-level manager reviews is that the information gained will make the process of doing annual reviews much easier. For instance, when it comes to providing feedback and coaching on leadership development, the 2nd level manager will be able to provide specific ideas based on the feedback from the skip-level manager review.

So how does a 2nd level manager go about conducting a skip-level manager review? We have made it simple by providing you with Skip-Level Manager Review forms, along with a detailed summary sheet.

The following article provides step-by-step instructions for the Skip-Level Manager Review process… read the full article here.

"A manager is responsible for the application
and performance of knowledge."

- Peter Drucker

New Tools and Tips
All New Leadership eCard Page

eCards For Quick & Easy Recognition and More

"The way we communicate with others and with ourselves
ultimately determines the quality of our lives"

- Anthony Robbins

We are excited to announce that our leadership ecard page has been totally revamped and is now available for readers to use, completely free of charge.

Our new ecard system has been upgraded to provide our readers with more ecard selections, as well as several additional system options. The following is a list of the upgrades recently added:

  • 24 new ecard images are available. We selected images for the purpose of helping leaders to recognize employees for their efforts; for achieving top performance; to encourage them not to give up; to let employees know you value their talents; to welcome a new member of the team, or simply to send a quick thank you.

    Leadership Ecards

    In addition, we've provided ecards that allow you to invite one or more employees to a meeting or a party. Plus, we've provide birthday ecards so that you can send well wishes on your employee's special day.

  • 5 music selections are available Adding music to your ecard is completely optional, but you'll notice that music really adds to the experience when your employee initially opens an ecard.
  • Up to 50 recipients can be entered at a time. Unlike our old ecard system, now you can send the same ecard message or invitation to your entire team. Simply enter each of their names and email addresses after choosing the number of employees you wish to enter (1-50).
  • Pre-schedule Date & Time for when you want an ecard to be sent. For example, if you want to send a birthday ecard to an employee on his special day, but you will be traveling on that date, simply complete the ecard form days or weeks before, and schedule the ecard to be sent at a specific date and time in the future.
  • HTML code can be entered in the message. For anyone that wishes to spice up the look and feel of the message section of your ecard, and you know some basic HTML code, our system will now recognize HTML code entered.

If you have never sent an ecard before and aren't totally sure of what we're talking about, we encourage you to take a minute and send yourself an ecard. It's fun, easy and can make a positive impact with very little effort.

Imagine the surprise and delight your employees will experience when they receive a special email from their boss or co-worker, telling them how much you appreciate their efforts.

"Communication is the real work of leadership."
- Nitin Nohria

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