Team Building Lesson Plan
Team Trust & Rapport

Free team building lesson plan tool for building team trust introduction:

Consistency is how a leader responds to team members is a key factor in the team's willingness to trust the leader. If they cannot correctly foresee how the leader will respond to an issue, their level of trust will be minimized.

Team relationships that are based in mutual trust and respect are highly sustainable even in a more competitive working environment.

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Trust - both between team members and organizations will always be at the core of their ability to succeed in our fast-paced competitive environment.

Use these team building lesson plan exercises to increase and improve trust and rapport within your team.

Who Are We?
Purpose of this activity: Use this team building lesson plan as a blue print for how a Leader can build trust and rapport by clearly communicating the importance of Leadership, Teamwork and Customer Service.

Explanation: Consider using the following Leader's Notes as Talking Points for your next staff meeting. These notes contain universal team building lesson plan bullet points so you may even want to use these key talking points over several team meetings.

Leadership

• Teach/Coach/Expect - talk about the importance for all managers to be hands-on in teaching and coaching employees - only then can they justify holding employees accountable to meet all expectations. Leader's take ownership and are accountable.
• Motivation - It's a personal choice every employee makes every day when they walk in the door. It's not our responsibility to motivate employees, but it is our responsibility to hire self-motivated individuals and then provide a working environment that supports and inspires employees to want to consistently improve their skills.
• Lead a Growth Environment - every 90 days we must grow. Businesses either grow, or eventually die. We will grow by anticipating and meeting our customers needs, improving current relationships and developing new ones.

Teamwork

• Definition of "FUN" - Fun in our organization is defined as when we realize/achieve our goals after working extremely hard. The thrill of victory is only a thrill if the prize is hard-fought. When we are creative in finding solutions, plan appropriately and then put forth monumental effort toward achieving our vision - the feeling we then experience is: FUN!
• Energy/Enthusiasm > Experience - While experience is certainly valued in our company, it's been proven that individuals who are highly energetic and enthusiastic can more quickly gain experience and do a phenomenal job. To the contrary however, experienced individuals who do not possess the energy and enthusiasm for their job, should go somewhere else to work. Those without a passion for their work should go work for any one of our competitors.

Customer Service

• Every Employee Takes It Personal- When a customer leaves to do business with a competitor, you should take it personal. Taking it personal means you care. Talking it personal means you are disturbed enough to change what you are doing so that next time you win the business. Taking it personal ensures you get to the top and stay on top. How "disturbed" are you?
• We Have The Advantage! - We have the secret weapon. We have something that none of our competitors can claim to possess. We have "what makes the difference". What is it you say? Simple, WE HAVE YOU! YOU are the key to the success of this organization. YOU make the difference with each customer interaction. YOU are my secret weapon - and I truly value and appreciate all that you do.

People Power!
Purpose of this activity: To build trust and rapport among team members by providing a team building lesson plan exercise that will open dialogue and build strong working relationships.

Explanation: In an effort to build added trust and rapport, have each of your team members take a sheet of paper and write down the following facts:

1. List three words that they feel best describes their professional talents. (Try not to give away your job description or you will be easily identified.)
2. List any particular skill or talent that you possess that no one in the workplace is currently aware of.
3. Name 2-3 things that you aspire to learn or experience during your lifetime.

The leader will collect all of the sheets and post them on the wall. The leader must assign a number to each of the sheets as a reference point.

Next, have each team member write down the names of all of their co-workers and then try to match the names of their co-workers with the correct numbered sheet that is posted on the wall.

Once everyone has finished, the leader will lead a discussion asking team members to identify their sheet. Ask each team member to elaborate on his or her special skill or talent. Inquire what has motivated their life goals, etc.

In conclusion, the team leader can make a point of recognizing the "collective talent" in the room. They may even find that some unknown talent can now be used to help the team in a current or future project.

Learning new things about team members is a great way to further strengthen trust and rapport between team members.

Receive your free Team Building At Work tool, a collection of 40 fun and effective team building lesson plan ideas, exercises and activities that promote increased team performance. Remember, you only need to download once. All of the various team building templates are included in a single pdf file for your convenience.

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» Accountability
Leverage team building exercises to promote highly motivated employees who respond well to accountability.

» Commitment
Gaining commitment of your team is critical to your bottom-line results.

» Communication
Effective, honest and open communication is encouraged via team building activities.

We're always seeking new tools and resource ideas for our readers. Do you have a suggestion for team building lesson plan activities that you would be willing to share? If so, we encourage you to provide your own helpful hints and tips here.

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