Teamwork Activity
Team Expectations

Free teamwork activity tool for clear expectations introduction:

It’s been said that the more difficult discussions a leader has with his team members, the less number of difficult discussions will be necessary.

If you are quick to address non-performance and/or behavioral issues with your employees; and you maintain consistent expectations – your employees will have no doubt that you mean what you say and that you will not hesitate to hold them accountable for their actions.

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Since nobody wishes to be called into the bosses office for a reprimand, they are more careful to meet the expectations of their job.

Enforcing expectations is not a scare tactic. Leaders should always communicate a balanced message of being firm in their expectation, while remaining supportive to the employee. Business is business, and the fact is that it’s called “work” because you expect people to, well -- WORK!

Your time is spent wisely when you invest time to communicate and clarify your expectations with your staff.

Expect the Best
Purpose of this activity: To illustrate and clarify for your team what your expectations are. To show team members exactly what it is that you are looking for as they work with each other and as they serve their customers.

Explanation: The leader is responsible for continually inspecting and measuring job performance. This highly effect teamwork activity will assist you in completing this task in a fun and creative way.

At your next team meeting, have your team make a list of the top 5 or 10 key activities of their job. Ask each team member to pair up.

Over the next week, it will be your expectation that each team member complete a picture collage of their partner, with proof in pictures of the employee meeting the expectations of his or her job.

At the next staff meeting, each employee will make their presentation to you and the team, highlighting their partner employee as they are “caught in the act” of delivering quality customer service, supporting other team members and working creativity to improve production and improve efficiencies.

This teamwork activity is a great way for you to add energy to the workplace and delegate some responsibility of recognizing employees to other team members.

No More Secret Identify
Purpose of this activity: To clarify expectations of the team and to assist team members in understanding the value they bring to their customers and to the organization.

Explanation: As a group, work with your team to make a list of the Key Value Point and/or Benefits that they bring to their Customers and to the Company.

First, focus on the Customer and have your team clarify What We Offer? For example:

• The service or product that is sold
• A commitment to quality and customer service
• A strong sense of ownership to make things right
• Quality relationship building through regular contact
• etc.

Next, still focusing on the Customer, ask your team to clarify their expecations of How We Perform? For example:

• Warm smiles and eye contact
• Using the customer’s name during each interaction
• Always thank the customer for their business and let them know you value their relationship
• Ask customers what you can do better to serve them – gaining competitive feedback

Receive your free Team Building At Work tool, a collection of 40 fun and effective team building idea, exercises and teamwork activity that promote increased performance. Remember, you only need to download once. All of the various team building templates are included in a single pdf file for your convenience.

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» Fun
Work is so much work, if people are having FUN. Use our team building tools to promote and encourage fun in the workplace.

» Goal Setting
Working hard and experiencing the rewards of reaching a goal is a gift that every leader must steward for each team member.

» Leadership Development
Leadership is influence. Leaders who utilize team building tools regularly, positively influence the behavior of their team members.

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