Icebreaker Activities

Leadership & Teamwork

Free icebreaker activities and team building ideas for improved leadership and team performance are now available at no charge.

"Effective leadership is most often the root determination of whether a team is exceeding its expectations or simply meeting them.”

Leadership turns an otherwise good performer into a great performer; a respectable performance into an exceptional performance.

Strong leaders are great at keeping their group focused on the outcome of the task at hand.

"Leadership is the X-factor that provides an added edge to an individual or team."

Leaders focus their team by breaking down the project into small bite-sized tasks that will ultimately add up to achieving the goal.

Leaders that are most effective lead by example and often use icebreaker activities as helpful tools to get teams better connected. At the beginning of a new project this can be critical to the success of the entire team.

Leaders not only talk the talk, they regularly walk the walk. They teach, they coach and they hold their team members accountable for results.

Consider the following icebreaker activities as you strive to lead your team to their next greatest victory.

Icebreaker Activities & Team Building Exercises

No = Don’t Know

Purpose of this activity: To encourage team members to educate their clients rather than accepting "No" for an answer. To ultimately increase sales and bottom-line results.


Team members should always respond to an initial “NO” from a client, as a probable “I don’t know.”

The reason for this is that most customers instinctively say no because they are busy and really don’t want to make the time to fully consider your offer. They are constantly being bombarded with sales offers and would prefer to get on with their list of tasks to complete for the day.

Your challenge as the leader is to teach your sales staff how to turn those “No’s” into an opportunity to educate their clients so that they truly understand the cost of saying no. Icebreaker activities can be used here to teach this important lesson.

Until your customer is fully educated about the benefits of your product or service, they truly do not know whether or not it makes sense for them to buy it.

The customer must understand the true value of what they are being offered. If your sales staff can define the value as being much larger than the actual price of the product or service, your sales will skyrocket!

Use this icebreaker activity to help your sales staff define every possible benefit of your product or service.

Provide each team member with a form to list every potential benefit of the product or service. Ask team members to mingle and discuss the many benefits available to their customers. Encourage out-of-the-box thinking and reward your employees for the most creative and unique ideas.

Gather and combine the lists and provide a master list for your sales employees. They are now armed with the tools that will help them turn a “No” into an “Absolutely Yes!”

Winner’s Choice

Purpose of this activity: To teach team members the important life lesson of choosing to respond to adversity rather than simply reacting to it.

Explanation: Mary Crowley once said, “We are free up to the point of choice, then the choice controls the chooser.”

Success in our job and in our life is directly dependent upon the personal choices we make. In order to ensure your team members are making good choices you must make certain that they understand the difference between reacting and thoughtfully responding to any given situation.

As leaders we simply must not allow ourselves the luxury of having a bad day in public. Does that mean we never have a bad day? - no, not at all. However, the leader is disciplined enough to realize that it does no one any good for him to share his bad day with others as it will only encourage others to do the same thing. If everyone is constantly telling his or her tales of woe, the workplace would quickly become a very dismal environment.

At your next staff meeting ask your team members to identify three scenarios that occurred recently that were disappointing or not in line with their expectations. List one instance in each of the following three categories: (Ensure your team that you will not be asking them to hand these in, the paper is for their eyes only.)

  1. Personal Relationship
  2. Customer Relationship
  3. Co-worker Relationship

Next, instruct your team to list what actions they took following their disappointing discovery.

Finally, ask them the following question. In hindsight, did you quickly react, or did you thoughtfully respond?

"A thoughtful person can change the world. Indeed, it's the only kind of person that ever has. "

Make the point that a quick emotional reaction tends to be an indulgence on the part of that person. It’s a choice that is made almost without contemplation and leaves the person open to being perceived as being undisciplined, unprofessional and unstable.

On the other hand, a thoughtful response will almost certainly help to gain credibility and respect from others. A thoughtful response demonstrates maturity and discipline.

Make the final point that if your doctor prescribes you a medicine for an illness, it’s most desirable to “respond” to the medicine rather than have a “reaction” to the medicine. One is positive, the other is negative.

Teaching your team members this important life lesson will assist them in virtually every aspect of their personal and professional life. They will always remember who taught them how to make the Winner’s Choice.

Good luck using these creative icebreaker activities.

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"The greater the loyalty of a group toward the group, the greater is the motivation among the members to achieve the goals of the group, and the greater the probability that the group will achieve its goals."

- Rensis Likert

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