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Fair and Balanced Leadership!
October 14, 2003

Fair and Balanced Leadership!

Take the time to plan your life, not just your day.

Leadership Tools Monthly News

The Ultimate E-zine on Leadership!

Providing leadership tools with original content on key leadership topics including:

Business Planning
Leadership Development
Sale Management
Customer Service
Team Building

Delivering leadership strategies with fresh ideas, results-focused tools and resources to assist leaders in achieving THE TRIPLE WIN.

The Triple Win consists of creating and supporting a work environment where:

Win #1 Employees - are positively engaged and feel highly valued.
Win #2 Customers - are consistently "delighted" and remain loyal.
Win #3 Owners/shareholders - realize optimal return on investment with continual improvement quarter-to- quarter and year-over-year.

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Volume I, October, 2003 Issue

Fair and Balanced Leadership!

T A B L E   O F   C O N T E N T S

  1. Lessons-in-Leadership
    • Fair and Balanced Leadership!
      Take the time to plan your life, not just your day.
  2. Meeting for Results
    • Special Reward and Recognition Tool – My Favorite Things!
  3. The Juice Bar
    • A Team Leader’s Special Message.
  4. Reader Meter
    • Rave Reviews!
  5. Site News
    • On the Horizon


Fair and Balanced Leadership!
Take the time to plan your life, not just your day.

"Happiness is something that comes into our lives
through doors we don’t even remember leaving open."

-Rose Lane

Fair and Balanced? This term is used quite frequently these days and seems to be a popular catch-phrase used by media outlets and news reporters.

In terms of leadership, we must also remember to be fair and balanced. While this is certainly true when dealing with professional issues, it is especially true in terms of how we lead our personal lives.

This issue is focused on the need for leaders to take a step back to re-assess their own reality.

It’s too easy to forget to take stock in what we have achieved and to take the time to feel good about our accomplishments.

We don’t always remember how important it is to occasionally stop what we’re doing for a moment and just “be grateful” for all that we have, all those that we love, and for all that the future holds.

"You are here to enrich the world, and you impoverish yourself if you forget the errand."
-Woodrow Wilson

As most of us come to work each day, we sit down and plan our day. We then set out to complete and check off our To-Do lists. However, how often do we sit down and purposefully plan our life?

Ask yourself the following three questions:

  1. What is the outcome that I must achieve in order for this day/month/year to be successful and fulfilling?
  2. Why is this important to me?
  3. What specific steps must I take in order to achieve this outcome?

Now apply the preceding questions to each of the following LIFE categories:

  • Family
  • Financial
  • Physical
  • Spiritual
  • Emotional
  • Professional

By going through the above exercise, you will no doubt realize how well you are currently “owning your own outcomes”. Be Fair to yourself, and ensure you lead a Balanced life.

Moral to the story: Take the time to plan your life, not just your day.

"Whatever you do, or dream you can do, begin it.
Boldness has genius, power and magic in it."

- Johann Wolfgang von Goethe, 1749-1832, German Romantic Author

Meeting for Results

Special Reward and Recognition Tool – My Favorite Things!

"If something comes to life in others because of us,
then we have made an approach to immortality."
- Norman Cousins

The following tool can be used by leaders to determine what kinds of things are held in high regard by individual team members. Knowing this information makes it very easy for leaders to reward and recogize employees for a job well done.

As you can see by the completed example below, it doesn’t take a lot of money to be able to properly recognize and reward an employee. Sometimes it’s the simple things that mean a lot to a person.

Ask each of your team members to fill out the following questionaire. Keep these forms on file so that you can easily refer to them when the time comes for you to say a special “thank you”.

Reward and Recognition Tool

My Favorite Things!







Cheesecake or German Chocolate Cake yummmm..


Alive, ok, a rose I guess

Candy Bar/Candy

M&M's Plain


Morton's, or Ruths Chris Steakhouse




Potato - cooked almost anyway - not big veggie eater.


Ranger Cookies - hmmm.

Department Store

Home Depot


Home Depot - what can I say, I'm a guy.

Breakfast or Lunch Spot

Fat Alberts (in Sellwood, it's awesome)

Wine or other Beverage

Red, Merlot - Like to try different brands


Diet Coke

Hobby (s)

Woodworking, home repair, ie. Puttering.

Pets at home? Names of pets?

Cat - one too many :)


Be Quick, But Don't Hurry - John Wooden


Brian's Song


Silver Dollars - I have 52 that are from the 1800's.

Cartoon Character

Tommy - Rugrats (he's big in my house)



A Gift Certificate from or to do?

Home Depot



Anniversary month, year with Company


Music Artist

Kenny Chesney - George Strait

Magazine and/or Author

Men's Health, - John Grisham

What else, not listed above, would be a great reward for you?

Working with all of you is reward enough…. :)

Ok, I really enjoy gardening and woodworking.

If you would like to receive the Free Word File containing our "My Favorite Things!" tool - which will ensure you always know how to effectively reward and recognize each employee based on "what they want" - simply click here to request your:

"Kindness is more important than wisdom,
and the recognition of this is the beginning of wisdom."

-Theodore Isaac Rubin

The Juice Bar

A Team Leader’s Special Message.

The following is an actual email that was sent from a team leader to his team members after hearing from more than one of them that they were feeling a bit overwhelmed with all of the multiple initiatives going on at the same time.

Can you relate to this issue? If so, perhaps this short email memo might help you to empower your team on ways they might overcome these busy times.


I’ve recently had more than one discussion with members of this team regarding the time pressures we are all facing in light of the multiple initiatives we are being asked to lead.

First of all, let me just say that I do believe these concerns are justified, we certainly have a lot going on right now. (This is one of the topics I planned on discussing at our next in-person meeting, but perhaps I should quickly address it now.)

Let us make no mistake, we all must do our part as leaders in successfully managing these initiatives. Unfortunately, we aren’t allowed the luxury of “opting-out”. However, this is also a good time to remind everyone to please NOT allow yourself to bear the total burden squarely on your own shoulders.

Each of you can be totally "accountable" without being totally "responsible" for every single task.

You each have other people that report directly to you. You also have business partners within our organization as well as various outside vendors that we might ask for assistance. Take this busy time (as you are being asked to do more) as an opportunity to expect more of your own team members and business partners. I am confident that through your leadership and support, they are up to – and will welcome - the challenge.

For example: If you have a conflict with your schedule, ask someone else on your team to take the call or meeting on your behalf; OR take notes for each other and then debrief afterwards; OR in some instances, you may have to decide what’s more important and make a judgement call as to how you must spend your time. (Yes, I really said that. Let's ensure that common sense and good judgement always prevail, ok?) :)

To be sure, this is a uniquely busy time right now. I realize this. You each are empowered/encouraged to DECIDE what's important in order for you to meet your objectives.

I trust, and expect, each of you to do your part to lead this team to victory.

We have no time to allow allow ourselvees to be victims of circumstances beyond our control. It's ok to push back when necessary, realizing of coarse that there are some things that are mandatory.

Leadership - is not simply doing what you are told, right? Just be able to justify your decisions and know that I have faith that your decisions will be sound. I ask that you ensure I am informed so that I know what I can expect, AND IF YOU AREN'T SURE - please call me to discuss.

Lastly, understand that I am aware of the fact that there are "real" time pressures present - there always have been and there always will be - this issue is not new. But how we deal with every set of circumstances is totally up to each of us.

I am open to your thoughts/suggestions and solutions on what we can do to more effectively address issues of this nature.

I appreciate your hard work and I thank you all for your leadership!"

- Manager/Company Name Withheld for Confidentiality

"Action springs not from thought, but from a readiness for responsibility."
- Dietrich Bonhoeffer

Reader Meter

Rave Reviews!

We continue to get terrific feedback from our enthusiastic readers! Here is yet another example of one reader’s rave review.

“ Hello - I am very interested in receiving your 360 Leadership tool. I am planning an off-site meeting with my management team and look forward to using this tool. I discovered your web page today am very impressed. I have signed up to receive your monthly news letter and have spent the last hour or so reading past issues. I can easily see where this will be a useful tool not only for myself but my management team as well. Keep up the good work. Thank you!
- Linda

Thanks Linda! And thanks to all our readers who support and enjoy our site. Please continue to let us know how we are doing, and what additional subjects you would like us to cover.

Site News

On The Horizon for

As we stated last month, we continue to plan for many new improvements to the website. Some of the new additions in the works include:
  • New Page of Inspirational Quotes
  • Leadership TIPS - Tips and checklists for addressing a wide variety of leadership issues
  • Intro to Leadership - Free Leadership Assessment Tool
  • Leadership in Profile - Highlighting everyday leader's success stories
  • Presentations on Leadership Topics, available for immediate download.
Stay tuned.

Contact Information

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