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Leadership Tools Monthly News, August 2013
August 27, 2013
Hello,

Announcing New Free Tool...
Skip-Level Manager Review

"An ounce of performance is worth pounds of promises."
- Mae West

Introducing the skip-level manager review process...

Great leaders self-assess on a regular basis. They tend to be their own worst critic, which tends to push them to fine-tune their approach with employees and their overall decision making process.

Self-assessment, while critically important, does not take the place of honest and open feedback from a direct supervisor, or others in upper management positions. Great leaders welcome this sort of feedback and will thoughtfully consider all suggestions with an open mind.

Men and women in management, just like the people they lead, need honest and open feedback. All of us need to be continually learning and growing – further developing our leadership skill set. However, this becomes more difficult if a manager (1st level manager) does not receive quality feedback from his or her supervisor (2nd level manager).

2nd level managers have a responsibility, a duty really – to take the time to inspect the overall effectiveness of their direct reports. They can do this most effectively through a skip-level manager review process.

Skip-level manager reviews are not so much about whether the team is meeting its core business goals - the process is more about how the team members perceive their manager, and whether or not they feel supported by their leader. For instance, do the manager's employees feel they are recognized and supported by their manager, and do they feel appreciated for the value they bring to the team?

As a 2nd level manager, you want to know that your manager(s) are taking care of their people – holding them accountable when necessary, but also making the effort to reward and recognize people for their accomplishments. A manager providing ongoing positive reinforcement is critical to sustained, long-term performance.

Another benefit of conducting skip-level manager reviews is that the information gained will make the process of doing annual reviews much easier. For instance, when it comes to providing feedback and coaching on leadership development, the 2nd level manager will be able to provide specific ideas based on the feedback from the skip-level manager review.

So how does a 2nd level manager go about conducting a skip-level manager review? We have made it simple by providing you with Skip-Level Manager Review forms, along with a detailed summary sheet.

The following article provides step-by-step instructions for the Skip-Level Manager Review process… read the full article here.


"A manager is responsible for the application
and performance of knowledge."

- Peter Drucker

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