Our free example of complaint letter tool provides business leaders with an effective complaint letter template written professionally and with a balanced message.
Clearly, no one wants to have to take the time to write a letter of complaint. However, sometimes it is necessary in order to complete a project or to receive the response you seek.
"Make no complaint you aren't willing to assist in fixing."
The good news is that with a well-written complaint letter you can achieve the results you seek.
Your complaint should be intended to serve a higher purpose; to help the recipient see another point of view; to remedy an issue for the purpose of moving forward in a more positive way, and making the relationship stronger.
Here are some important points that you need to remember when crafting a complaint letter. These points include:
Somewhere in your letter, appeal to the reader to place themselves in your shoes in an effort to help them understand the conditions that frustrate you. In return, let the reader know that you have also made an effort to consider their situation, and the various obstacles and barriers they are facing.
See below for additional key tips in our example of complaint letter template.
When writing a formal complaint letter:
"Leaders must know how to effectively make a complaint that will be viewed as fair and professional."
Our example of complaint letter template can improve the effectiveness of your letter in general. Simply taking a few additional moments up front to refer to the template will save you a great of time overall.
Keep in mind that if the focus of your letter is on a single person, make certain not to make derogatory statements about the company in general. This would simply not be fair to the organization.
Remember what your final goal of your letter is. The goal is to remedy the issue(s) that are causing you frustration, without destroying the relationships whenever possible.
If your letter does not provide the desired outcome, then escalate your concerns to the next level of management. One to two letters usually will provide the proper response.
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"It's ironic that in our culture everyone's biggest complaint is about not having enough time; yet nothing terrifies us more than the thought of eternity."- Dennis Miller