The Six Pillars of Growth
Each pillar in the Growth Roadmap covers a distinct area of organizational leadership. What follows is a brief look at what each one addresses.
People
The People pillar covers who's on your team, what they're capable of, and whether the right people are in the right roles. Improvement opportunities here might include role clarity gaps, succession considerations, hiring needs, or team structure. It's the foundational pillar because everything else depends on having the right people in place.
Note: The template provides examples to get you started. Each of the six pillars is fully customizable to reflect your organization's specific priorities and language.
Training
Training covers the knowledge and skills your team needs to perform well, and whether they have access to the development tools and resources that will support their growth.
This includes onboarding quality, technical skill gaps, cross-training opportunities, and whether your team has what they need to do their jobs well.
With Training as one of your six pillars, it stays visible as a strategic priority rather than getting pushed aside when performance demands feel more urgent. The Growth Roadmap keeps it in front of you.
Coaching
Coaching is different from training in a very important way.
Training builds knowledge. Coaching builds competency, meaning it's the action of a leader to verify that each team member is proficient in the critical skills needed to support successful performance and results.
This pillar also supports the quality and consistency of your one-on-ones, how well you're developing individual team members, and whether your coaching conversations are producing real improvement in behavior and expected activities.
For many leaders, this is where the most improvement opportunity exists. It requires consistent attention and a deliberate approach, which is exactly why having it as a named pillar in your roadmap keeps it from getting lost in the day-to-day.
Goals & Results
This pillar helps create clarity and accountability around achieving specific outcomes.
It's worth asking whether your team members understand what they're supposed to achieve, whether goals are specific enough to be actionable, and whether results are tracked in a way that's visible and useful. If role clarity is part of the gap, the Role Clarity Template in the Leading People section is a practical place to start.
When goals aren't being achieved, it can often be traced back to specific activities that aren't happening consistently or with enough quality. That's useful information and it tells you where the coaching conversation needs to go.
Most people genuinely want to do a good job. When they fall short, the missing piece is often consistent, practical coaching rather than effort or intention. This pillar keeps that responsibility visible so it doesn't get pushed aside by more urgent demands.
Reinforce & Recognize
Recognition is one of the most consistently underused tools in a leader's toolkit.
Most leaders genuinely value their people, but recognition gets crowded out by the pace of daily work and rarely gets scheduled the way other priorities do.
This pillar covers how consistently you acknowledge good work and whether your recognition practices are meaningful to the individuals receiving them. Used well, it helps build a culture where the right behaviors get noticed, reinforced, and repeated, which is exactly what drives sustained team performance.
Performance Management
This pillar covers the systems and processes that keep performance visible and moving in the right direction.
Tracking and reporting are the foundation for accountability. If something matters, it needs to be measured so leaders can see real numbers that support productive conversations with their team members. The easier it is to see what's happening, the easier it is to act on it.
Tools and resources matter here too. Leadership-Tools.com provides an entire library of practical tools and resources designed specifically to support leaders in this area. Browse the library and put what's useful to work.
Accountability becomes much more constructive when it's grounded in data. When leaders can see actual numbers and have provided the necessary training, tools, and resources for their people to succeed, performance conversations become more direct, more fair, and more productive.
Making sure this pillar is well developed gives you a solid foundation for managing performance consistently across your team.
The six pillars aren't independent of each other. A gap in Training can surface as a performance problem in Performance Management, and a weakness in Coaching can quietly undermine Goals & Results.
When you map improvement opportunities across all six areas, the connections become visible.
Each pillar influences the others, which is why addressing one area in isolation often produces less impact than leaders expect.
The Growth Roadmap gives you a complete view of the organization so your decisions are informed by the full picture rather than just the part that's most visible at the moment.