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Site Map for Easy Navigation
This site map lists every page on Leadership-Tools.com, grouped the same way as the menu at the top of the site.
The free tools come first, sorted into the three phases of Leading Self, Leading People and Leading Teams, and each tool name takes you to the page where you can download it.
Longer lists, like the business letters and the book reviews, are folded up to keep the page short, so click a blue bar to open one. Looking for something specific? Use the search box at the top of any page. Two or three words usually find it fastest.
If you still can't find what you need, send me a note.
Jump To: Start Here | Free Tools | Activities | Resources | Inspiration | About and Support
Start Here
- HomeStart where you are with the three leadership phases
- The Leadership Standard FrameworkHow Leading Self, Leading People and Leading Teams fit together
- Recent UpdatesNew and improved tools as they go live
- Free Leadership Tools NewsletterThe whole library on one page, plus new tool alerts
Free Leadership Tools
Every tool is free to download with no sign-up. Start with the phase that matches the challenge in front of you right now.
- All Leading Self Tools
- Leadership Assessment25 questions with scoring and an action plan
- 10 Key Questions Leadership QuizA five-minute self-check from your team's view
- Life Balance WheelScore eight areas of your life from 1 to 10
- Master Action Plan (M.A.P.)Turn your goals into weekly steps
- Goal Setting for Success CourseA self-paced course with planning templates
- 10 Steps to Conquer Debt eBookThe eBook plus six personal finance templates
- All Leading People Tools
- Role Clarity TemplateDefine what success looks like in each role
- Performance Coaching ToolkitPlan and run a coaching conversation
- 360-Degree Feedback Tool32 questions with auto-scoring
- Management Development AnalysisTurn a skill gap into a growth plan
- My Favorite Things ToolLearn what recognition works for each person
- Performance Appraisal TemplateThe review form plus a Leader's Guide
- Business Letter Templates14 letters you can copy and edit
- All Leading Teams Tools
- Growth Roadmap TemplateSort every improvement idea into six pillars
- Project Prioritization TemplateDecide which initiatives go first
- Project Tracker and CalendarKeep every initiative visible all year
- Business Plan TemplateThe template plus a step-by-step writing guide
- Succession Planning TemplateThe 4-Block Grid and review guide
- Skip-Level ReviewForm, questions and Leader's Guide
- Employee Exit Survey21 questions and a Leader's Guide
- Total Compensation StatementShow the full value of pay and benefits
- StrengthsFinder Results TemplateMap the strengths across your team
- Free Team Building ActivitiesActivities you can run in a team meeting
Business Plan Toolkit (6)
Team Building Activity Topics (5)
Activities
- Leadership GamesJeopardy-style games for team meetings and training
- Recognition EcardsFree cards to thank someone on your team
- Motivational Video ClipsShort clips to open a meeting or training session
- Leadership Gift IdeasGifts for leaders, bosses and teams
Resources
- Leadership ArticlesOriginal articles in six categories, each listed below
10 Steps to Leadership Development (10)
- 10 Steps to Leadership Development: Introduction
- Step 1: Find and Fuel Your Ambition
- Step 2: How Do You Define Leadership?
- Step 3: Your Leadership Assessment
- Step 4: 360 Degree Assessment
- Step 5: Understanding Human Behavior
- Step 6: Choosing a Thoughtful Response
- Step 7: Making the Most of Spare Moments
- Step 8: Leverage Wise Words to Make Your Point
- Step 9: Why Keep a Leadership Journal?
- Step 10: Make Time to Live Your Best Life
Leadership Development Articles (7)
Business Planning Articles (16)
- All business planning articles
- Advice on Starting a Small Business
- Find Your Market Niche
- What's Your Best Small Business Idea?
- Unique Business Ideas Right in Front of You
- Information Management for Decision Making
- Independent Contractors vs. Employees
- Planning Business Meeting Agendas
- Writing Job Descriptions for Hiring Success
- Application Letter Sample and Writing Tips
- Small Business Associations
- 21 Critical Questions for New Business Owners
- Employee Retirement Planning
- Projecting Cash Flow
- Small Business Grant Money
- Small Business Funding Options
- Business Financial Analysis Tools
Sales Management Articles (6)
Customer Service Articles (14)
- All customer service articles
- Creating a Customer Service Slogan
- Creating a Customer Service Quiz and Survey
- Tracking Customer Service
- Create a Customer Contact Plan
- Employees Taking Ownership in Customer Service
- Write a Customer Service Resume
- Your Customer Service Definition for Success
- Top Customer Service Tips
- Questions Angry Customers Ask, Part 1
- Dealing With Angry Customers, Part 2
- Best Response to Angry Customers, Part 3
- Customer Loyalty and Retention Strategy
- The Customer Retention Formula
- Good Customer Service: Determined to Delight
Team Building Articles (4)
- Leadership Training CoursesRecommended online leadership courses
- Leadership Speeches and InterviewsRecommended talks and interviews on leadership
- Leadership Book Reviews31 reviews of business and leadership books
- Change the Way You See Everything
- Creating Competitive Advantage
- The Energy Bus
- The Enthusiastic Employee
- The Facts of Business Life
- Flight Capital
- The Go Point
- Greater Than Yourself
- How to Get Anyone to Do Anything
- Ignited!
- Know-How
- Life Word
- Made to Stick
- No Excuses
- No Opportunity Wasted
- One Minute Mentoring
- The Power of a Positive No
- Profitable Growth
- Revved!
- The Risk Advantage
- Sell With a Story
- Simple Solutions
- Steal These Ideas!
- Strategic Acceleration
- Success Built to Last
- Think Like a Champion
- The Trusted Leader
- What Got You Here Won't Get You There
- Will Your Next Mistake Be Fatal?
- Work Like You're Showing Off
- Your Leadership Legacy
Book Reviews (31)
- Classic Self Growth LibraryFree success classics by Orison Swett Marden
- Pushing to the FrontThe full eBook, free to read
The Life Story of Orison Swett Marden (1925) (24)
- Chapter I: A Son of the Granite Hills
- Chapter II: Family History
- Chapter III: Childhood Memories
- Chapter IV: Bound Out
- Chapter V: Life in a New England Parsonage
- Chapter VI: The Solace of Nature
- Chapter VII: The Open Road
- Chapter VIII: Two Friends, Canine and Human
- Chapter IX: A Book That Marked a Turning Point
- Chapter X: At the Crossroads
- Chapter XI: The Struggle for an Education
- Chapter XII: No Surrender!
- Chapter XIII: Boston Days
- Chapter XIV: Lucky Marden
- Chapter XV: Making and Losing a Fortune
- Chapter XVI: The Parting of the Ways
- Chapter XVII: Pushing to the Front
- Chapter XVIII: The Founding of Success Magazine
- Chapter XIX: The Rise and Fall of Success
- Chapter XX: Love and Marriage
- Chapter XXI: A New Friend and a New Success
- Chapter XXII: Outward Bound
- Chapter XXIII: The Message of His Writings
- Chapter XXIV: His Views on Religion
Inspiration
- Leadership PoemsShort poems to share with your team
- More Leadership PoemsA second collection of poems
- Leadership QuotesQuotes by topic, each page folded below
- Leadership StoriesStories readers have shared, by topic
Quotes by Topic (19)
Leadership Stories by Topic (5)
About and Support
Contact Information:
phone
(503) 970-9777
Email Customer Service
helpsupport@leadership-tools.com
Email Richard
richard@leadership-tools.com
By Richard Gorham
Leadership-Tools.com
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