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Customer Service Quotes
Leadership-Tools Original Article
Customer service quotes supports a leader's
vision for customer service excellence.
Effective leaders use customer service tools to ensure customer satisfaction and retention, and financial growth.
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"I learned about your free tools from my supervisor and I look forward to learning more about my leadership style -
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Quotes are useful tools that reinforce the importance of taking care of the customer, always.
The secret to success is to treat all customers as if your world revolves around them.
Customer service quotes support and add credibility to the leader’s vision of
every employee, at every opportunity, going the extra mile to ensure each customer hears the following message loud and clear:
“Yes Mr(s). Customer, I can help you with that.”
By tying in memorable customer service quotes to daily emails, meeting presentations and internal memos – customer service leaders can clearly communicate their expectations and standards for delivering quality customer service.
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Testimonial
"The information that is provided on this website is extremely beneficial and helpful in continuing the pursuit of developing leadership within myself and within those around me. Thanks!
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- Dana Coale
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In addition, information retention is greatly improved by utilized memorable customer service quotes.
Our list of customer service quotes is reviewed on a regular basis.
Customer Service Quotes
for Customer Satisfaction & Retention
”Coming together is a beginning.
Keeping together
is progress.
Working together is success.”
- Henry
Ford
”Customers don’t expect you to be perfect. They do expect you to fix
things when they go wrong.”
- Donald Porter V.P., British Airways
”As far as customers are concerned you are the
company. This is not a burden, but the core of your job. You hold in your hands
the power to keep customers coming back – perhaps even to make or break the
company.”
- Unknown
”People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will
listen and help them get satisfaction.”
- Theo Michelson, State Farm
Insurance
”Don’t try to tell the customer what he wants. If
you want to be smart, be smart in the shower. Then get out, go to work and serve
the customer!”
- Gene Buckley, Sikorsky Aircraft
”If you want to be creative in your company, your career, your life,
all it takes is one easy step… the extra one. When you encounter a familiar
plan, you just ask one question: What ELSE could we do?”
- Dale
Dauten
”Being on par in terms of price and quality only gets
you into the game. Service wins the game.”
- Tony
Alessandra
”The true leaders serves. Serves people. Serves their best interests,
and in doing so will not always be popular, may not always impress. But because
true leaders are motivated by loving concern than a desire for personal glory,
they are willing to pay the price.”
- Eugene B. Habecker
”The single most important thing to remember about
any enterprise is that there are no results inside its walls. The result of a
business is a satisfied customer.”
- Peter
Drucker
”I don’t know what your destiny will be, but one thing I know: the
ones among you who will be really happy are those who have sought and found how
to serve.”
- Albert Schweitzer
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QUOTES - CUSTOMER SERVICE QUOTES
”You’ll never have a product or price advantage
again. They can be easily duplicated, but a strong customer service culture
can’t be copied.”
- Jerry Fritz
”If you don’t understand that you work for your mislabeled
subordinates, then you know nothing of leadership. You know only
tyranny.”
- Dee Hock, CEO Emertus Visa Int’l
”People expect good service but few are willing to
give it.”
- Robert Gately
”The first responsibility of a leader is to define reality. The last
is to say thank you. In between, the leader is a servant.”
- Max
DePree
”Biggest question: Isn’t it really ‘customer
helping’ rather than customer service? And wouldn’t you deliver better service
if you thought of it that way?”
- Jeffrey Gitomer
”Good leaders must first become good servants.”
- Robert
Greenleaf
”If you get everybody in the company involved in
customer service, not only are they ‘feeling the customer’ but they’re also
getting a feeling for what’s not working.”
- Penny
Handscomb
”The longer you wait, the harder it is to produce outstanding
customer service.”
- William H. Davidow
”Let me pass, I have to follow them, I am their
leader.”
- Alexandra Ledru-Rollin
”The greatest discovery of my generation is that human beings can
alter their lives by altering their attitude of mind.”
- William
James, Psychologist
CUSTOMER SERVICE QUOTES - CUSTOMER SERVICE QUOTES CUSTOMER SERVICE
QUOTES - CUSTOMER SERVICE QUOTES
”There is place in the world for any business that
takes care of its customers – after the sale.”
- Harvey
MacKay
”It starts with respect. If you respect the customer as a human
being, and truly honor their right to be treated fairly and honestly, every
thing else is much easier.”
- Unknown
”There are no traffic jams along the extra
mile.”
- Roger Staubach
”The fruit of SILENCE is Prayer
The fruit of PRAYER is Faith
The fruit of FAITH is Love
The fruit of LOVE is Service
The fruit of SERVICE is Peace.”
- Mother Teresa’s Business
Card
”You can not always control circumstances, but you
can control your own thoughts.”
- Charles
Popplestown
”Well done is better than well said.”
- Benjamin
Franklin
”Treat every customer as if they sign your
paycheck…because they do.”
- Unknown
”If we don’t take care of our customers, someone else will.”
-
Unknown
”To my customer. I may not have the answer, but I’ll
find it. I may not have the time, but I’ll make it.”
-
Unknown
”Customer complaints are the schoolbooks from which we
learn.”
- Unknown
CUSTOMER SERVICE QUOTES - CUSTOMER SERVICE QUOTES CUSTOMER SERVICE
QUOTES - CUSTOMER SERVICE QUOTES
”Customer service is awareness of needs, problems,
fears and aspirations.”
- Unknown
”The quality of our work depends on the quality of our
people.”
- Unknown
”Here is a simple but powerful rule - always give
people more than what they expect to get.”
- Nelson
Boswell
”A sale is not something you pursue, it is something that happens to
you while you are immersed in serving your customer.”
-
Unknown
”Customer service is training people how to serve
clients in an outstanding fashion.”
- Unknown
”A customer is the most important visitor on our premises. He is not
dependant on us – we are dependent on him.”
- Unknown
”In business you get what you want by giving other
people what they want.”
- Alice MacDougall
”There is only one boss. The customer. And he can fire everybody in
the company from the chairman on down, simply by spending his money somewhere
else.”
- Sam Walton
”You have to perform at a consistently higher level
than others. That’s the mark of a true professional. Professionalism has nothing
to do with getting paid for your services.”
- Joe
Paterno
”Do what you do so well that they will want to see it again and bring
their friends.”
- Walt Disney
CUSTOMER SERVICE QUOTES - CUSTOMER SERVICE QUOTES CUSTOMER SERVICE
QUOTES - CUSTOMER SERVICE QUOTES
”Unless you have 100% customer satisfaction…you must
improve.”
- Horst Schulz
”The way to a customer’s heart and wallet lies in how well we
initially serve our customers and recover from poor service.”
-
Unknown
”Washrooms will always tell if your company cares
about its customers.”
- Unknown
”Quality in a service or product is not what you put into it. It is
what the client or customer gets out of it.”
- Peter
Drucker
”Every great business is built on
friendship.”
- JC Penney
”What we are doing is satisfying the American public. That is our
job. I always say we have to give most of the people what they want most of the
time. That is what is expected of us.”
-
William Paley
”If you don’t genuinely like your customers, chances
are they won’t buy..”
- Tom Watson
”Quality, is job one.”
- Ford Company
”People perform best and deliver the best customer
service, when they like what they do.”
- Unknown
”Common sense if of paramount importance in business and customer
service.”
- Unknown
Having reviewed the preceding list of customer service quotes, did you find
yourself nodding in agreement? Did one or two quotes get you thinking more from
a customer’s perspective?
Quotes are powerful tools that you now have readily
available in your own personal library of tools and resources.
Need More
Customer Service Quotes?
Not to worry, as we are providing several additional bonus links for more
outstanding quotes that motivate. See below - and enjoy!
Bonus Link
#1 - Powerful Quotes!
Bonus
Link #2 - Inspirational Quotes!
Bonus Link
#3 - Success Quotes!
Bonus
Link #4 - Leadership Quotes!
Bonus Link
#5 - Teamwork Quotes!
Bonus
Link #6 - Motivation Quotes!
Bonus Link
#7 - Courage Quotes!
Bonus
Link #8 - Determination Quotes!
Bonus Link
#9 - Achievement Quotes!
Bonus
Link #10 - Passion Quotes!
Bonus Link
#11 - Integrity Quotes!
Bonus
Link #12 - More Leadership Quotes!
Bonus Link
#13 - Attitude Quotes!
Bonus
Link #14 - Goal Setting Quotes!
Bonus Link
#15 - Honesty Quotes!
Bonus
Link #16 - More Famous Quotes
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