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Creating an effective customer service slogan is a task best accomplished by the entire team. When team members are asked what they are all about, the answer should be evident in not just words, but in their everyday activities.
So why create a service slogan, or company battle-cry, in the first place? The process provides many benefits to the team. These benefits include:
An effective customer service slogan is short, clear, simple – and it creates a vivid picture that once heard, people are drawn to. Slogans considered to be best-in-class, promote key words such as: New, Unique, Different, Rebel, Excellence, Quality, Adventure, and above all – Integrity. Creating a catchy slogan, something that will stick in your mind and create interest, is certainly an important part of this exercise. In addition, the customer service slogan needs to be believable. Does your slogan live up to it’s promise? Make sure not to adopt any slogan that compromises your integrity. Understand that a slogan equates to a promise. Live up to your promise or run the risk of disappointing your customers and potentially losing their business. In conclusion, a few examples of solid customer service slogans that other organizations have adopted:
Now get your group together and create your own team battle-cry!
More Leadership Article - Customer Service: »
Gain Quality Insight From Your Customers With This Customer Service Quiz. »
How To Improve Service For Significant Savings!
»
How To Measure Customer Service Results.
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