The 8 Skills That Separate People Who Perform
From Those Who Don’t

Know-How is the latest book by Ram Charan, and just like his prior works this is another must read.

"Knowledge and the ability to take action is what separates leaders who perform and deliver results, from those who don't.”


It must say something very powerful to the business manager contemplating reading this book when he or she realizes that this book is being hailed by CEO’s all across the United States.

These insightful and highly influential CEO’s represent some of America’s largest organizations such as: Honeywell, Gillette, Verizon, Universal Studios, Verizon, General Electric, Pitney Bowes, Proctor & Gamble, Boeing – as well as world renowned author and speaker, Stephen R. Covey.

Know-How: The 8 Skills That Separate People Who Perform from Those Who Don'tKnow-How was written to address head-on one of the most common issues within the ranks of management.

"You must ask - beyond all the obstacles, aside from all the static, are the goals clearly set?"

How many times have you been in a meeting and listened to a leader who delivered an important speech, listing very clearly his expectations for results and a very specific timeline for completion of a task – yet his words end up being nothing more than mere words? Results are replaced by nothing more than rhetoric and hot air!

Yes, we've all been there and experienced this many times, so the real question is what can we or should we do about it?

Charan’s insights take you into the heart of effective leadership. He provides the reader with eight essential skills that are needed for success in the new century.

Know-How takes you step-by-step through these 8 essential skills, which include.

  1. Positioning and Repositioning the business
  2. Pinpointing External Change
  3. Leading The Social System
  4. Judging People
  5. Molding A Team
  6. Setting Goals
  7. Setting Laser-Sharp Priorities
  8. Dealing With Forces Beyond The Market

One of the most interesting insights to Charan’s book is how he explains how there are personal traits that can both help or interfere with the 8 essential Know-How skills.

Charan explains how ambition, drive and tenacity, self-confidence, psychological openness, realism, and an appetite for learning can all have a positive or negative impact on one’s ability to lead and drive results.

Chapter Eight is wonderfully crafted and carries high expectations in the title, “It’s Monday Morning – Now What?”

This chapter focuses squarely on how important it is for managers to set laser-sharp priorities for the team, and to ensure that team members are empowered to not allow outside activities to get in the way of these dominant objectives.

As Charan puts it, “Priorities are the pathway for accomplishing goals. They provide the road map that organizes and directs the business toward it’s goals.”

Setting the right priorities and establishing a solid infrastructure that secures and protects those same goals, is an essential piece to the success puzzle.

"What is truly pathbreaking is Know-How’s integration of the right skills for running a business with the personal and psychological traits of the successful

"A leader has to have goals - for a day, a year, and for a lifetime."


- Bill Conaty, SVP, Human Resources, General Electric

Experts agree that Dr. Charan is well known and respected for providing advice that is down-to-earth and relevant and that takes into account the real-world complexities of business.

"Know-How finally puts to rest a lot of myths and false assumptions about the job of a leader. In a commonsense, practical way, it provides eight how-to’s that are the foundation of leadership."
- James A. Kilt, Centerview Partners, former chairman and CEO of Gillette

Check out this book, we believe it will help you to become a more thoughtful and effective leader.

Author Bio:

Ram Charan, the co-author of the bestseller Execution and the author of What the CEO Wants You to Know and many other books. What people throughout the business world acclaim are Dr. Charan’s practicality and the value he provides in helping them solve business problems.

More Books on Leadership

» Your Leadership Legacy

» The Go Point

» The Trusted Leader

"The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will."

- Vince Lombardi

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