Team Building Examples & Activities
The following team building examples focus on how leaders can teach their team how to make decisions will minimizing risk. This and other important topics are covered in our free eBook, Team Building At Work.
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Leaders can take important steps to limit risk when they increase efforts to educate and prepare their team for the
challenges they will face. It's similar to how you can best eliminate stress - by being well prepared.
The fact is that you cannot 100% eliminate risk in business, but you can take steps to minimize the risk. Your goal should be to teach your team members how to walk and live in that special "zone" where their anxieties are low because they know they have the tools they need and they are well prepared to tackle the challenges in front of them.
Okay, let's get more specific about how to live in the "leadership zone" using team building examples and activities with your team.
First, identify what high-leverage activities you need to be
putting your time and energy towards in order to achieve the results you seek. These high-leverage activities must take up the bulk of your time
so that you can experience the ultimate rewards. Our team building examples below will help you with this exercise.
You must instinctively shun unnecessary email, paperwork and any other
"low-result activities" that can easily be addressed by others -
leaving yourself and your team free to maximize the limited time you have on the activities that truly matter
"Progress always involves taking well calculated risk. You'll never go forward staying right where you are. So get moving!"
The following activities are team building examples of "zone
activities"; where the rubber meets the proverbial road: I.e., making
prospect calls, developing new referral sources, marketing your product
effectively, ensuring quality delivery of customer service, planning for
expansion of your business, etc.
The preceding examples of high-leverage activities are what makes the
difference in the level of growth and success that you experience. These kinds of focused activities take a salesperson and/or organization from simply being good, to truly being great. Focus on
these key areas and you immediately limit your risk of failing or
plodding along in mediocrity.
Use our team building examples and ideas to assist your team achieve greater results with less risk.
Try These Team Building Examples
No More Risky Business
Purpose: To quickly identify and overcome the obstacles and objections before
they happen in an effort to minimize risk and increase sales results.
Explanation: A customer's objection is the one major risk to closing the sale.
Imagine if you possessed an arsenal of ideas that would quickly
overcome any customer objection - more sales, right?
Here is a great opportunity to educate your team members using a
powerful Objection Clinic. Using this exercise you will assist your
team in quickly identifying and overcoming the obstacles that are
hindering their performance.
Objection Clinic: Instructions for Overcoming Customer Objections:
- Lead the group to quickly list their top, most common,
customer objections. Use a chalkboard or flip chart so everyone can see
the entire list. Make the list as long as necessary to capture the toughest and most common objections your team hears from their prospective clients. Once the list in complete, work with the team to quickly
categorize the objections as many items on the list will be similar and you can use the same response to address objections that are closely
- Point out to your team that each customer objection
represents the fact that the customer who has this objection does not
understand the total benefit of your product or service. Makes the following points: 1. A good sales
person knows their job is to educate the customer to make the best
decision 2. Highly ethical sales people truly believe in their own
- Break your team into 2-3 equal work groups. Assign each
group to come up with the perfect "Response", to each customer
objection. Make the point that no one knows what the best response is
more than the experts who sell the product. Your team members are the
experts, and they do know the perfect response. They just haven't yet taken the time to craft it, but now is the time.
- Ask each group to share with the rest of the team their
responses. Discuss each response briefly to ensure it's the very best.
Let your team be the final judge - after all, they are the people who will be
using this information to overcome sales objections.
After the workshop is complete, provide each team member with a full list of their perfect responses for overcoming customer objections.
Not only will you be surprised by the true knowledge of your sales
team, they will look to you as a good leader. They will see you as an
effective leader who brought them all together for the purpose of
helping them solve the problems that are keeping them from being their
best. You will assist them in minimizing their risk of failure by making sure they are well prepared.
Over the next week, make a point of supporting your team members by
quizzing them on their responses. Throw out a customer objection from
time to time and ask them "How would you respond to that?"
The best team building examples and exercises will continue after the initial workshop, so encourage team members to continue to pop-quiz each other. The more they practice, the better armed they will be. Repetition is the key to perfecting their responses and overcoming customer objections. Let them know that you would rather they not get it
right in front of you, rather than in front of a prospective customer
and lose out on the sale.
"Don't let what you cannot do interfere will all that you can."
- John Wooden
Purpose: To help team members to identify the high-leverage activities that will
lead to maximum results and therefore limit their risk of losing out on
potential sales opportunities.
Explanation: Many folks will remember one of our most famous and beloved actors -
Jack Lemmon. Jack Lemmon was special for many reasons, but one thing
about him that most people aren't aware of is that he had a unique ritual he used to put himself into creative state that he referred to as the "magic zone".
As with many actors, what you see on the screen can be surprisingly
different than what you might experience if you meet that person on the
street. Their talent lies in their ability to persuade an audience to
believe they are - well, whatever or whomever they want you to believe
"You'll always miss 100% of the shots you don't take."
- Wayne Gretzky
Immediately before he walked on stage or came out of his trailer onto a movie set, Jake Lemmon would purposefully stop - close his eyes, take a deep breath, and say out loud (but softly under his breath) - "It's Magic Time"
Throughout his entire career he conducted this ritual as a way of putting himself in a mental state in order to perform as his best, to be in the "magic zone".
During your next staff meeting, take the time to share the concept of
"the magic zone". Consider leading your team through the following
exercise so they too will experience the ultimate rewards of living in
- Identify on a flip chart 5-10 high-leverage activities, that if done continually will lead to maximum results. Top performers are highly disciplined in their sales activities, and because they are successful they spend more time in the magic zone. List those activities that if done repeatedly will guarantee in higher performance.
- List out on a separate piece of flip chart paper all the
potential benefits of living in the zone and being a top performer. I.e., more money, security and
a feeling of being in control, greater fulfillment, increased joy,
increased market share, improved customer and employee retention, lower
training costs, earlier retirement!, etc. Make the list as long as
- When the two lists are complete, place the two lists side by
side. Point to the "benefits" list and say to your team, "Folks, this is
our motivation. We deserve all these things and more, and in order for
us to experience these rewards we must (point to the high-leverage activity list) live here. This is where the rubber meets the road and these are the activities that will make the difference in our results and in our lives."
This is one of our most popular team building examples and we encourage you to use it to help your team limit their risk and realize maximum success by finding their magic zone.
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